Tele Caller Executive

1 week ago

Urban Estate Gurgaon, India BE Consultant Services Full time

Inbound/Outbound Calls II Good Communication
- Inform customers about the company's products/services and offers
- Manage inbound/ outbound customer calls in a timely manner
- Generate leads that develop into new customers
- Identify customer's needs and convince the customer to buy the product/service
- Gain comprehensive product/service knowledge and clarify information wherever required

**Speak with the employer:

- **
**8817161180**

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc. Must be very effective in providing customer service by providing resolution to their complicated queries and issues. Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

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