Showroom Sales Executive

**Job Title: Showroom Sales Executive**

Department: Sales

Location: Vengalam

Reports To: Sales Manager

Amenities: Food and accommodation

**Job Summary**:
Assisting customers in finding the perfect furniture pieces to meet their needs, providing exceptional customer service, and contributing to the achievement of sales targets. This position involves maintaining an in-depth knowledge of the furniture collection, assisting with customer inquiries, and ensuring a memorable shopping experience for visitors.

**Key Responsibilities**:
1. Customer Engagement:

- Greet and welcome customers as they enter the showroom.
- Engage with customers to understand their furniture needs, preferences, and budget.
- Provide expert product knowledge and guide customers through the selection process.
- Offer personalized solutions and recommendations to meet customer requirements.

2. Product Knowledge:

- Develop a deep understanding of the showroom's furniture collections, features, and benefits.
- Stay updated on product specifications, materials, and design trends.
- Provide accurate information to customers and address any inquiries about the products.

3. Sales and Revenue Generation:

- Actively promote products to customers and upsell premium furniture items.
- Close sales transactions and achieve or exceed monthly/quarterly sales targets.
- Handle pricing negotiations and explain financing options when necessary.

4. Visual Merchandising:

- Assist in maintaining an aesthetically pleasing and organized showroom floor.
- Help with arranging furniture displays, including coordinating with the visual merchandising team.

5. Customer Service:

- Ensure a high level of customer satisfaction by addressing customer concerns and resolving issues promptly.
- Provide after-sales service, including handling returns, exchanges, and warranty inquiries.

6. Documentation and Record-Keeping:

- Maintain accurate records of customer interactions, sales, and inventory.
- Complete sales orders and paperwork accurately, ensuring all necessary documentation is properly filled out.

7. Team Collaboration:

- Work closely with the showroom manager and other sales team members to achieve team goals.
- Share insights and customer feedback to improve showroom operations and product offerings.

8. Product Promotion:

- Participate in product launch events, promotions, and sales campaigns.
- Effectively communicate promotional offers and discounts to customers.

9. Adherence to Policies and Procedures:

- Follow the company's policies, procedures, and ethical guidelines.
- Adhere to opening and closing procedures, security measures, and cash handling.

**Qualifications**:

- High school diploma or equivalent; bachelor's degree in sales or related field is a plus.
- Proven experience in retail sales, preferably in the furniture or home decor industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and the ability to build rapport with customers.
- Enthusiasm for furniture and interior design.
- Ability to work a flexible schedule, including weekends and holidays.

**Salary**: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 2 years (required)

Work Location: In person