Service Coordinator
3 days ago
Job Title: Service Coordinator - Fresher
Location: Indore
Key Responsibilities:
- Schedule and manage customer service appointments and follow-ups.
- Coordinate with technicians and workshop staff to track progress on vehicle servicing.
- Communicate with customers regarding service status, estimated costs, and timelines.
- Maintain accurate service records and update databases regularly.
- Support the service team with parts availability, inventory tracking, and internal coordination.
- Ensure customer queries and concerns are addressed promptly and professionally.
- Prepare daily reports for service performance and customer feedback.
**Required Skills**:
- Strong communication and interpersonal skills
- Good organizational and time management abilities
- Basic understanding of vehicle service processes (training will be provided)
- Ability to work in a team and handle customer interactions with empathy and clarity
Qualifications:
- Bachelor’s degree or diploma in Engineering (Mechanical, Automobile, or related fields preferred) / Freshers.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Work Location: In person
**Speak with the employer**
+91 9300345003
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