Service Coordinator

3 days ago


Indore Madhya Pradesh, India Navin Group Full time

Job Title: Service Coordinator - Fresher

Location: Indore

Key Responsibilities:

- Schedule and manage customer service appointments and follow-ups.
- Coordinate with technicians and workshop staff to track progress on vehicle servicing.
- Communicate with customers regarding service status, estimated costs, and timelines.
- Maintain accurate service records and update databases regularly.
- Support the service team with parts availability, inventory tracking, and internal coordination.
- Ensure customer queries and concerns are addressed promptly and professionally.
- Prepare daily reports for service performance and customer feedback.

**Required Skills**:

- Strong communication and interpersonal skills
- Good organizational and time management abilities
- Basic understanding of vehicle service processes (training will be provided)
- Ability to work in a team and handle customer interactions with empathy and clarity

Qualifications:

- Bachelor’s degree or diploma in Engineering (Mechanical, Automobile, or related fields preferred) / Freshers.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 9300345003



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