Customer Relationship Executive

6 days ago

Shankar Nagar Nagpur Maharashtra, India Karamchand Group Full time

Key Responsibilities:

- Act as the point of contact for clients after booking confirmation.
- Maintain regular communication with clients regarding payment schedules and due dates.
- Share necessary documents such as allotment letters, payment receipts, tax invoices, demand letters, etc.
- Coordinate with internal departments (Accounts, Legal, Project Team) to resolve client queries.
- Maintain updated records of payments and communication in the CRM system.
- Schedule and coordinate site visits related to possession or document handover.
- Ensure a smooth and professional post-sale experience for all clients.
- Prepare weekly and monthly MIS reports related to client payments and interactions.

Skills & Qualifications:

- Bachelor’s degree in any discipline (preferred: B.Com, BBA, BA).
- Strong communication skills - both verbal and written (Hindi & English).
- Pleasant personality and professional telephone manners.
- Ability to follow up consistently and maintain polite client relations.
- Willingness to learn about real estate documentation and payment processes.
- Freshers with strong interpersonal and coordination skills are welcome.

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Schedule:

- Day shift
- Morning shift

Work Location: In person

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