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Front Office Supervisor

2 weeks ago

Dhanbad Jharkhand, India VLS HOSPITALITY Full time

Greet guests warmly and professionally upon arrival and departure
- Check guests in and out efficiently using the hotel’s booking system
- Manage online and phone reservations
- Respond to guest inquiries, requests, and complaints promptly and courteously
- Handle payment transactions and issue room keys
- Coordinate with housekeeping and maintenance staff to ensure room readiness
- Keep the front desk area clean and organized
- Provide information about hotel services, amenities, and local attractions
- Follow all hotel policies, procedures, and safety regulations
- Maintain records of guest stays and financial transactions
- Upsell additional services or amenities to enhance guest experience

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person