Customer Support

1 week ago

Indira Nagar Bengaluru Karnataka, India CredR Full time

**Company Overview**

CredR is India’s Most Trusted Used Two-Wheeler Brand, revolutionizing the pre-owned automobile market with technology and human connections. Aim to be the most trusted brand globally for used two-wheelers. Full-stack, omni-channel ecosystem for used two-wheelers, prioritizing customer value and experience. Headquarters in Bangalore. Retail industry sector.

**Job Overview**

**Qualifications and Skills**
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and customer service orientation
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
- Attention to detail and good organizational skills
- Basic knowledge of contract law, litigation management, legal research, compliance, negotiation, risk management, intellectual property, and regulatory affairs

**Roles and Responsibilities**
- Provide timely and accurate assistance to customers via various communication channels
- Resolve customer concerns, troubleshoot issues, and escalate complex cases as needed
- Maintain customer records, document interactions, and follow up to ensure satisfaction
- Identify and report trends in customer issues to improve service quality

Pay: ₹11,629.82 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9019751801

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