Guest Relation Executive

3 days ago

Kottayam, India Hearing Solutions Pvt Ltd Full time

**Job description**
- To welcome & Assist Customer on their arrival in centre.
- Take down customer’s details and information. (Forms and official Templates to be filled).
- Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
- Attending calls
- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
- Maintaining walk-in register and admin registers.
- Preparation of database of Client contacts and updating.
- Filling papers/bills and important documents.
- Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
- Co coordinating with different Departments of the companies.
- Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
- Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
- Make sure Office Equipment’s are working perfectly.(fax m/c, printer, PABX system etc.)
- Should have all the maintenance staff contact number Organized and in order.
- Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
- To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
- Maintains confidentiality at all time of the organization fiscal and personnel related information.

**II, Skill Set (FOE)**

Ø Must have good communication skill.

Ø Friendly attitude will be helpful.

Ø Good analytical skill is essential.

Ø Good interpersonal skills/Soft Skills

Ø Must be flexible with working time.

Ø Should Speak English, Malayallam

Ø Should be a quick learner.

Ø Multi tasking ability.

Ø Should possess an attitude to serve and help people.

Ø Customer Service oriented (C.S experience Preferred).

Ø Excellent people skills and ability to interact with a wide range of client, staff and customers.

Ø Having Experience as (FOE) in hospitals and clinics Preferable (H.S).

Ø Age 19 to 30 years

Timing: 10am to 7pm

Contact:
+91-XXXXXXXXXX

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

  • Guest Relations Executive

    2 days ago

    Kottayam, India Triedge Solution Full time

    Positions**:Guest Relations Executive** **Salary**:12000-15000 Location: Kottayam Job Details: job location is Munnar and Vagamon. Good communication skills. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...

  • Guest Relations Executive

    2 weeks ago

    Kottayam, India Kumarakom Lake Resort Full time

    Greet guests warmly upon arrival and ensure a smooth check-in and check-out process. - Provide personalized assistance and recommendations to enhance the guest experience. - Handle VIP and repeat guests with special attention, ensuring their preferences are met. - Coordinate with various departments (Housekeeping, Food & Beverage, Concierge, etc.) to fulfill...

  • Guest Relation Executive

    2 weeks ago

    Kottayam, India Rhythm Kumarakom Full time

    Key duties include: - **Guest Reception**: Greeting guests upon arrival and assisting with check-in and check-out procedures. - **Handling Guest Requests**: Addressing inquiries, complaints, and special requests professionally. - **VIP Guest Management**: Overseeing VIP arrivals and ensuring personalized service. - **Hotel Information**: Providing details...

  • Guest Relation Executive

    1 day ago

    Kottayam, Kerala, India Rhythm Kumarakom Full time ₹ 18,000 - ₹ 2,50,000 per year

    Responsibilities include:Welcoming guests during check-in and ensuring a smooth departure at check-out.Handling guest complaints and resolving issues efficiently.Providing information about hotel amenities, services, and local attractions.Coordinating with other departments to ensure a seamless guest experience.Managing guest records and maintaining accurate...

  • Guest Relation Executive

    5 hours ago

    Kottayam, India Rhythm Kumarakom Full time

    Responsibilities include: - **Welcoming guests** upon arrival and assisting with check-in and check-out. - **Handling guest complaints** and resolving issues professionally and efficiently. - **Providing information** about hotel services, amenities, and local attractions. - **Coordinating with other departments** to ensure smooth service delivery. -...

  • Guest Relations Supervisor

    7 days ago

    Kottayam, Kerala, India Kumarakom Lake Resort Full time ₹ 25,00,000 - ₹ 35,00,000 per year

    Key Responsibilities:Guest Experience & Service QualityWelcome and assist guests in a warm, professional, and personalized manner.Ensure smooth check-in and check-out experiences for all guests.Anticipate guest needs and preferences to deliver memorable, tailor-made experiences.Handle guest inquiries, requests, and complaints efficiently and...

  • Guest Relations Associate

    7 days ago

    Kottayam, Kerala, India Kumarakom Lake Resort Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Welcome guests upon arrival with a warm and friendly attitude.Ensure a smooth check-in and check-out process.Address guest inquiries, requests, and complaints promptly and professionally.Anticipate guest needs and provide personalized service.Assist guests with reservations, transportation, and local recommendations.Maintain clear communication with other...

  • Guest Relation Executive

    20 hours ago

    Kottayam, KL, IN Rhythm Kumarakom Full time

    Responsibilities Warmly welcome guests upon arrival and assist with check-in and check-out procedures Address guest inquiries complaints and requests in a professional and timely manner Provide information about hotel amenities services and local attractions Coordinate with other departments to ensure a smooth guest experience Maintain accurate records of...

  • ▷ 15h Left: Guest Relations Supervisor

    4 weeks ago

    Kottayam, KL, IN Kumarakom Lake Resort Full time

    Key Responsibilities Guest Experience Service Quality Welcome and assist guests in a warm professional and personalized manner Ensure smooth check-in and check-out experiences for all guests Anticipate guest needs and preferences to deliver memorable tailor-made experiences Handle guest inquiries requests and complaints efficiently and courteously Supervise...

  • Guest Coordinator

    2 weeks ago

    Kottayam, India Mango meadows agricultural theme park Full time

    Customer service executives to co ordinate guest activities at the park fo the hospita;ity division Fluency in any language Food is provided only for those who stay at the company accommodation **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: From ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Flexible...