Front Desk Staff

3 days ago


Agra District Uttar Pradesh, India Empyrean International Full time

The front desk staff, often referred to as Guest Service Agents, play a pivotal role in delivering exceptional guest experiences. Their primary responsibilities include:

- **Guest Check-In and Check-Out**: Efficiently managing the arrival and departure processes, ensuring a smooth transition for guests.
- **Reservations Management**: Handling online and phone bookings, updating guest information, and confirming reservations.
- **Guest Inquiries and Assistance**: Providing information about hotel amenities and local attractions and promptly addressing any guest concerns.
- **Payment Processing**: Managing various payment methods, verifying credit card details, and ensuring accurate billing.
- **Communication**: Coordinating with housekeeping and other departments to ensure rooms are prepared and guest needs are met.

**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person



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