Tele Caller

2 weeks ago

Delhi Delhi, India One Up Power Systems Private Limited Full time

As a **Tele Caller** for complaint resolution, your primary responsibility will be to interact withthe Clients like Delhi Police, DCB, P&I, CPWD, and assist in resolving complaints. You will act as a liaison between the public and law enforcement agencies, ensuring that complaints are addressed promptly and effectively.

**Key Responsibilities**:

- **Communicating with Delhi Police**:

- Make calls to the appropriate Client officials to discuss and escalate the resolution of the complaints.
- Ensure all complaints are properly registered and tracked within the system.
- **Complaint Resolution**:

- Resolve complaints related to police services by gathering information, ensuring correct procedures are followed, and escalating issues when necessary.
- Follow up with complainants and police authorities to ensure timely resolution.
- **Managing Records**:

- Maintain accurate and detailed records of all complaints, follow-up calls, and resolutions.
- Ensure all data is entered into the complaint management system or database accurately.
- **Customer Service**:

- Provide updates to complainants on the status of their complaints.
- Address any concerns or questions that come from the public, offering assistance where possible.
- **Reporting**:

- Provide daily or weekly reports regarding complaints handled and resolution status.
- Flag any unresolved or escalated issues to senior management or the relevant authorities within the Delhi Police.
- **Conflict Resolution**:

- Act as a mediator between the public and Delhi Police, maintaining professionalism and ensuring complaints are handled appropriately.

**Skills Required**:

- **Excellent Communication Skills**: Strong verbal and written communication skills, as you’ll be dealing with both the public and law enforcement officers.
- **Problem-Solving Abilities**: The ability to resolve issues effectively and professionally.
- **Patience and Empathy**: Understand the concerns of the complainants and provide them with reassurance.
- **Attention to Detail**: Ensure all complaints are accurately recorded and followed up.

**Qualification**:

- Graduation or equivalent (further education or relevant certification may be a plus).
- Prior experience in a customer service or telecalling role is preferable.
- Familiarity with basic computer software (Excel, Word, CRM systems) and call handling.

**Work Environment**:

- Office-based, with regular interaction with the various clients.
- Full-time position with standard working hours.

**Job Types**: Full-time, Permanent

Pay: ₹11,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- English (required)

Work Location: In person

  • Tele Caller Executive

    1 week ago

    Delhi, Delhi, India Parking Hawker Full time

    **Making Outbound Calls**: Tele callers often make outbound calls to existing or potential customers. These calls can be for various purposes such as marketing campaigns, sales follow-ups, customer surveys, appointment scheduling, or lead generation. - **Receiving Inbound Calls**: In addition to making outbound calls, tele callers also handle incoming calls...

  • Tele Caller

    2 weeks ago

    Delhi, Delhi, India Manvi International Courier Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Looking for a Tele caller to handle outbound & inbound calls, share service info, generate leads, resolve queries & maintain records. Good comm skills needed. Tele calling experience is a plus. Freshers/Experienced both can apply.(Female preferred)

  • Tele-callers

    1 day ago

    Delhi, India Esteps Solutions Full time

    **Tele-callers**Min. 6 months or freshers can apply.Effective communication & pleasing voice to sell services over the phone with Persuasive skills.

  • Tele Caller

    1 week ago

    Delhi, Delhi, India Qurilo Solutions Pvt. Ltd. Full time

    Language: Able to Understand and Speak intermediate level English, Hindi. We are a Startup right now, looking for a Female Tele caller. As a Female Tele caller, your primary responsibility is to make outbound calls to potential customers and provide them with information about products or services. You will also handle inbound calls from customers seeking...

  • Tele Caller

    2 weeks ago

    New Delhi, India Antcep Full time

    Company DescriptionA premier institution for Japanese language education and career development in Japan. Headquartered in Calicut with branches across Kerala, India, and Japan, offers comprehensive language training from beginner to advanced levels, specializing in JLPT exam preparation.Role DescriptionThis is a full-time on-site role for a Tele Caller...

  • Tele Caller

    2 weeks ago

    New Delhi, India Antcep Full time

    Company Description A premier institution for Japanese language education and career development in Japan. Headquartered in Calicut with branches across Kerala, India, and Japan, offers comprehensive language training from beginner to advanced levels, specializing in JLPT exam preparation.Role Description This is a full-time on-site role for a Tele Caller...

  • Tele Callers

    2 weeks ago

    New Delhi, India Iime Full time

    Tele callers,Tele Counselors.fresher also can apply.preferd experience Holder, calling process **Job Types**: फ़ुल-टाइम, फ्रेशर **Salary**: ₹८,०००.०० per month

  • Tele Caller

    2 weeks ago

    Patel Nagar, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Job Title: Tele CallerCompany: Allegient Unified TechnologyLocation: South Patel NagarSalary: ₹10,000 – ₹20,000/monthWe're HiringFluent in English? Confident speaker? Join us as a Tele Caller. Freshers welcome No experience needed Good communication skills requiredPerks:Fixed salary + incentivesGrowth opportunitiesSupportive work environmentJob Type:...

  • Tele Caller Executive

    1 week ago

    Rajouri Garden, Delhi, Delhi, India Featherfern Solutions Full time

    We are actively looking for a Telecaller for Building Material Segment Position: Tele caller Location: Rajouri Garden Tele caller **Job Description**: - Will fix appointments with Architects and also handle back offices like MIS and Data Updating and coordinating through mails. - Qualifications: - Must be a graduate - Experience in Tele calling. - Strong...

  • Tele Caller Executive

    7 days ago

    Delhi, Delhi, India ELCOM Full time

    Roles n Responsibilities - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Stay updated with market trends to better serve customers. - Identify customer needs and provide solutions through the company’s products and services - Build and maintain positive...