Reservation & Ticketing Executive

**COMPANY BRIEF**

Excelorr Services Private Limited is a one-stop Finance and Travel solution centre. Under travel division, we offer the following services:

- Domestic & International Tour Packages
- Cruise, Airline, International Rail and Hotel Bookings
- Visa & Passport Assistance
- Foreign Exchange
- Car on Rent
- MICE (Meetings, incentives, conferences and event)
- School Excursions
- Travel Insurance

**JOB BRIEF**

We are looking for an ambitious and energetic **Ticketing Specialist** to help us manage and expand our clientele in **Travel Division**. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

**Job Title**:Ticketing Specialist

**Reports To**:Business Head (Level 1) **/ **Director (Level 2)

**Work Location**:7A1, 7th Floor, Mainaak Towers, Besides Aayakar Bhawan, Christian

Basti, G.S Road, Guwahati - 781005

**Remuneration**:INR 1.5 - 2.4 LPA

**Experience**:Minimum 0 to 2 years in Air Ticketing ( Domestic & International)

**Qualification**:Diploma / Degree in Travel and Tourism

**JOB DESCRIPTION**

**Domain Expertise/ Activities**:

- Working closely with client and suppliers on designing and fulfilling the detailed requirements including any special needs of clients.
- Ability to get the best deals on flight bookings ( Domestic & international) via online and offline partners
- Marketing ticketing services to clients via travel agents, websites, brochures and telemarketing etc.

**Impact on Business**:

- Grow company’s revenue by adding new clients through marketing and other services offered by company

**1 | **E x c e l o r r S e r v i c e s P r i v a t e L i m i t e d
- Optimize cost and provide better value add to customers by adding new competitive suppliers
- Strengthen and spread company’s brand presence

**Customers / Stakeholders**:

- To be the first point of contact for clients and to deal with all enquiries as they arise
- Prompt 24*7 service to clients including requirements for rescheduling flights or cancelling reservations as needed or any modifications to tour packages.
- Gather customer feedback, testimonials and respond (as appropriate) to the same
- Ensures regular contact and meetings with existing clients to build long term relationships

**Leadership & Teamwork**:

- To manage, support, guide and train junior/new resources
- Liaison with internal teams to ensure customer deliverables are closed effectively and timely

**Other Qualifiers**:

- A demonstrable interest in travel
- Smart, presentable, strong communication and customer-service skills
- Good time management skills
- Excellent verbal and written communication skills
- Proficient in English, Hindi and Local language
- Proficiency in IT and MS Office (Word, Excel, PowerPoint)
- Good Market knowledge
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Contact Number: +91-76700-11103
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- **2 | **E x c e l o r r S e r v i c e s P r i v a t e L i m i t e d

**Salary**: ₹9,306.47 - ₹28,685.34 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Guwahati, Assam: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7670011103