Trainee

2 weeks ago

Gurgaon, India Globalxperts Full time

**Job Description: Trainee**

**Job Location: Gurugram (Work from office)**

**Roles and Responsibilities**
- Monitor and take corrective actions for hosted environment.
- Give network status reports to chief technology officer, supervisor, and/or senior network engineer
- Maximizing network performance through ongoing monitoring and troubleshooting.
- Arranging scheduled upgrades and investigating faults in the network.
- Updating network equipment to the latest firmware releases.
- Reporting network status to the team and troubleshoot customer reported issues.
- Incident/ticket lifecycle management and setting up infrastructure.

**Qualifications**
- Bachelor’s degree in a computer-related discipline such as computer science, computer software/computer systems engineering, computer systems and networks, network security management.
- Technical Certifications like CCNA, CCNP or related is preferred.
- Basic Knowledge of Computer System Architecture and routing and switching protocols and network security.
- A good grasp of communication protocols (Mainly TCP/IP) and routing protocols (e.g., BGP, OSPF) and other VoIP protocols.
- Attention to detail and strong ability to detect network issues quickly.
- Capacity to work independently or with little supervision.
- Ability to understand management’s business and industry needs, and specialized requests
- Organizational aptitudes and the capacity to organize workload
- Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with mínimal supervision.
- Good oral and written communication skills, and ability to address conflict with others constructively.
- Ability to work in 24x7 rotational shifts.

Schedule:

- Rotational shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- CCNA (preferred)

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