Receptionist

2 days ago

Alwar, India Women Pride Hospital & IVF Full time

**Job Title**: Receptionist

**Job Type**: Full-time

**About Us**:
We are a renowned Hospital chain with the name of Women Pride Hospital & IVF dedicated to providing compassionate care and cutting-edge reproductive technologies to our patients. We are looking for a highly organized and customer-oriented Receptionist to join our team. As the first point of contact for patients, you will play a key role in ensuring a smooth and welcoming experience for everyone who walks through our doors.

**Key Responsibilities**:

- Greet patients and visitors in a warm, professional, and friendly manner.
- Answer phone calls, respond to inquiries, and schedule patient appointments for consultations, treatments, and follow-ups.
- Maintain and update patient records in our electronic medical record (EMR) system.
- Manage patient check-ins and check-outs, ensuring all necessary forms and paperwork are completed accurately.
- Assist with the coordination of patient treatments, including confirming appointment details and collecting required documentation.
- Coordinate with the medical staff and other departments to ensure smooth patient flow.
- Handle confidential patient information in a sensitive and compliant manner.
- Process payments, issue receipts, and assist patients with billing inquiries.
- Ensure the reception area is neat, organized, and stocked with necessary materials for patient convenience.
- Provide support to other administrative staff and perform general clerical duties as needed (e.g., filing, faxing, photocopying).
- Stay updated on clinic services, policies, and promotions to accurately inform patients and visitors.

**Qualifications**:

- High school diploma or equivalent (Bachelor’s degree is a plus).
- Previous experience in a healthcare or medical office environment, preferably in a fertility or IVF setting.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficient in Microsoft Office and familiarity with EMR systems (or willingness to learn).
- A professional and compassionate demeanor with a focus on providing exceptional patient service.
- Ability to maintain confidentiality and adhere to HIPAA guidelines.

**Desired Skills**:

- Experience with billing, insurance, or patient financial inquiries is a plus.
- Knowledge of IVF procedures and terminology is beneficial but not required.
- Fluency in multiple languages can be an advantage in a diverse patient population.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

Expected Start Date: 15/02/2025

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