Receptionist Front Desk

2 weeks ago

Tangra Kolkata West Bengal, India iLead Full time

**About iLEAD**

iLEAD - The Institute of Leadership, Entrepreneurship and Development - is a premier educational institution in Kolkata known for its industry-aligned courses, innovative pedagogy, and strong emphasis on skill-based learning. iLEAD has been consistently ranked among the top media, management, and design institutes in Eastern India.

**Role Overview**

We are looking for a **smart, efficient, and professional Front Office Executive** who will be the first point of contact for all visitors, students, and stakeholders at iLEAD. The role involves managing the reception area, handling walk-ins and phone calls, ensuring smooth coordination between the front desk and the Principal’s Office, and maintaining a welcoming and efficient environment at the entrance.

**Key Responsibilities**
- **Front Office & Visitor Management**:

- Serve as the first point of contact for all visitors, students, and parents.
- Maintain visitor logs, ID checks, and issue entry passes.
- Manage student and staff entry/exit coordination efficiently during peak hours.
- Ensure the reception area is clean, organized, and professional at all times.
- **Communication & Coordination**:

- Maintain effective communication with the **Principal’s Office**, ensuring smooth coordination of appointments, meetings, and visitor interactions.
- Liaise with administrative departments, faculty, and staff for information dissemination.
- **Administrative Support**:

- Maintain attendance registers, records, and communication logs.
- Support daily administrative functions such as courier dispatches, document handling, and event coordination.
- Assist in scheduling meetings and maintaining calendar updates as per instructions from the Principal’s Office.
- **Entrance Management**:

- Oversee and regulate student and visitor movement at the main entrance.
- Coordinate with security personnel to ensure adherence to entry protocols.
- Provide real-time updates to the Principal’s Office in case of any operational or visitor-related concerns.
- Graduate in any discipline from a recognized institution.
- 3-8 years of relevant experience in front office, reception, or administrative roles — preferably in a **college, university, or educational institution**.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Pleasant personality, professional demeanor, and the ability to work in a **fast-paced academic environment**.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person

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