Customer Care Executive
1 day ago
Job Description: Customer Care Executive
**Company**: QnQ Healthcare Pvt Ltd
**Location**: Chennai
**Experience**: 1 to 3 years
**Shift Timing**: 1 PM to 10 PM (Standard Shift)
**Salary**: ₹17,000 to ₹20,000 per month
Key Responsibilities:
- Provide accurate information and resolve customer issues promptly.
- Maintain detailed records of customer interactions and follow-up actions in the CRM system.
- Ensure high levels of customer satisfaction through effective and professional communication.
- Escalate complex issues to relevant departments for resolution.
- Support process improvements for enhancing customer service experience.
**Required Skills**:
- **Language Proficiency**: Fluency in Tamil and English is mandatory.
- Strong verbal and written communication skills.
- Proficiency in basic CRM tools and customer service systems.
- Ability to manage challenging situations with a customer-first mindset.
- Strong organizational and problem-solving skills.
What We Offer:
- Competitive salary within the range of ₹17,000 to ₹20,000 per month.
- Collaborative and supportive work environment.
- Opportunities for career growth and development.
**How to Apply**:
Pay: ₹17,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
**Education**:
- Diploma (required)
**Experience**:
- Customer support: 1 year (required)
- total work: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 9840403784
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