Virtual Medical Assistant

1 day ago

Mumbai Maharashtra, India Webbizzare Full time

Virtual Medical Assistants or Remote Medical Assistants are executives who perform administrative tasks for healthcare practitioners.
- Virtual Medical Assistants ensure smooth functioning of a Healthcare Practice.

They improve productivity and profitability in private practices, clinics, hospitals, and other healthcare facilities.
- Virtual Medical Assistants allow Doctors to focus more on their patients and improve Patient Satisfaction.

They act as an extension of the Healthcare providers medical back-office team by providing Record Keeping, Customer Service, Billing and Accounting and EMR Management.
- Virtual Medical Assistants play an extremely vital role in a Healthcare Operations. Main objective would be to achieve timely delivery of the client’s work with high accuracy.

*Technical Competency: -**:

- Answer inbound calls from unit phone queue and make outbound calls to providers and membersregarding authorization request status
- Accurately enter authorization requests and submitted documents into the authorization system
- Obtain all necessary documentation required to process referrals and requests for covered services
- Respond to inquiries regarding the authorization processes and request statuses from providers,members, and staff from other departments
- Appointment Scheduling - Manage Appointments, rescheduling and cancellations.
- EMR Management - Ensure EMR is always up to date. Edit and Modify as needed.
- Order Prescriptions
- Patient Triage
- Complete Patient Charts
- Insurance Follow ups
- Ensure highest level of quality.
- *Professional Competency: -**
- Understand requirements from the Team Manager and Clients and provide effective solutions.
- Excellent understanding of Medical Terminology, Anatomy, Physiology, Procedures and Treatment.
- Must have excellent communication skills (Written & Verbal).
- A bright, problem-solving mindset + attention to detail
- Personability (enjoy talking to people, and talking to patients in particular (note that this role involves primarily phone-based and virtual patient encounters))
- Adapt to change with ease.
- Treat colleagues and clients with utmost respect.
- Be able to provide value add by going the extra mile.
- Have a never say never attitude.
- *Requirements**:

- *Qualifications and Experience**

D. Pharma/ B. Pharma

Dietitians

Please call at
9821765157

**Salary**: Up to ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- Clinical pharmacy: 2 years (preferred)
- Dietitians: 1 year (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
9821765157

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