Assosiate Hiring for Banking Process

9 hours ago


Thane, India Tech Mahindra Full time

PFB, The JD for Banking Process
- Excellent in written and verbal communication (English)
- Should have a good analytical skill.
- Experience of working in contact center, back office, branch operations would be preferred
- Should be graduate with minimum 6 months experience preferably in banking sector
- Should have good understanding capabilities to improve customer experience
- To handle bank customer queries/complaints and resolve the same over the call, using DB provided by client (SQL)
- Good listening skills and should be able to understand the customer complaints quickly.
- To provide correct and quality information to customers on every call
- Graduate Must required
- Shift
- 8am to 9pm( Rotational/ Sunday off)
- Minimum 6 month experience is required.

**Job Types**: Full-time, Permanent

Pay: ₹26,000.00 - ₹36,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 01/05/2025
Expected Start Date: 30/12/2024


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