Transaction Risk Investigator

1 week ago

Bengaluru, India ADCI - Karnataka Full time

Speak, write, and read fluently in English
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Education Qualification: Graduation in any stream.
- Passion for learning, improving and keeping up with risk trends in the e-commerce market and commitment to Amazon's emergence as the world's most customer-centric company
- Good Time management skills and ability to work under pressure in a changing fast paced environment.
- Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers
- Ability to manage sensitive information and maintain a high degree of confidentiality.
- Ability to handle and interpret large sets of data
- Demonstrated ability to work in a team in a very dynamic environment

"This job is posted to generate referrals for this role"

"Please note that this job role is a seasonal role (FTC) for 12 months on the payroll of Amazon."

The Investigations Specialist position relies on excellent judgment to plan and accomplish goals and will work under limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Investigations Specialist will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers and other company associates to accomplish goals.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Key job responsibilities

**This includes, but is not limited to**:

- Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets.

Identify known abuse patterns, discover new modus operandi trends and take actions to minimize risks.
- Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.
- Take appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk
- Maintain high levels of confidentiality and data security standards. Achieve weekly productivity and quality standards for investigations.

**Additional Information**:
**Shifts**: Rotational (it is a 24*7 shift environment and shifts are rotational)

**Weekly Off**: Rotational two-consecutive days off (it is a 5-day working week with 2 consecutive days off.

Virtual Location - KA | Virtual Location - TS
- Experience or knowledge of fraud, risk management, data research, collections or banking is an added advantage.

  • Transaction Risk Investigator

    1 week ago

    Bengaluru, India ADCI - Karnataka Full time

    Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability...

  • Transaction Risk Investigator

    4 days ago

    Bengaluru, India ADCI - BLR 14 SEZ Full time

    Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability...

  • Transaction Risk Investigator

    4 days ago

    Bengaluru, India ADCI - Karnataka Full time

    Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability...

  • Transaction Risk Investigator

    1 week ago

    Bengaluru, India ADCI - BLR 14 SEZ Full time

    1+ years of customer service experience - Speak, write, and read fluently in English - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce **About the team**: The mission of Shopping Experience Protection Operation (SEPO) is to build trust with all its Customers & Partners - Buyers,...

  • Transaction Risk Investigator, Cdt

    1 week ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    1+ years of customer service experience - Speak, write, and read fluently in English - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce Elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments The Transaction Risk Investigator position...

  • Transaction Risk Investigator

    2 weeks ago

    Bengaluru, India ADCI - BLR 14 SEZ Full time

    1+ years of customer service experience - Speak, write, and read fluently in English - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written...

  • Risk Investigator

    1 week ago

    Bengaluru, Karnataka, India PhonePe Full time

    **About PhonePe Group**: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Risk Investigator

    1 week ago

    Bengaluru, Karnataka, India PhonePe Full time

    **About PhonePe Group**: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Risk Investigator

    2 weeks ago

    Bengaluru, Karnataka, India PhonePe Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Risk Investigator - AML & Sanctions About the Team: - The PhonePe AML & Sanctions Operations is a part of the Trust & Safety team which is a high impact team whose goal is to mitigate risk and improve the trust and safety for various PhonePe products. We are focused on safeguarding our platform from potential ML / TF risks by implementing...

  • Ecommerce Risk Investigator

    7 days ago

    Bengaluru, Karnataka, India beBeeInvestigator Full time ₹ 1,50,000 - ₹ 28,00,000

    Job DescriptionThe mission of the Shopping Experience Protection Operations team is to build trust with all customers and partners. We strive to scale through technology, analytics, and science while inverting the curve on headcount and cost growth.We are seeking a highly analytical and capable investigator who will be responsible for a wide range of duties...