Transaction Risk Investigator

2 days ago

Bengaluru, India ADCI - Karnataka Full time

Basic Qualifications - Education Qualification: Graduation in any stream. - Demonstrated ability to work independently with little to no guidance, conducting complex investigation analysis to reach data driven decisions following stablished processes and procedures - Passion for learning, improving and keeping up with risk trends in the e-commerce market and commitment to Amazon's emergence as the world's most customer-centric company - Good Time management skills and ability to work under pressure in a changing fast paced environment. - Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers - Ability to manage sensitive information and maintain a high degree of confidentiality. - Schedule flexibility to work at least one day of the weekend. - Proficiency in MS Office package (Word, Excel, PowerPoint and Outlook) and Internet browsing. - Excellent communication skills both written and spoken in English language - Ability to handle and interpret large sets of data - Demonstrated ability to work in a team in a very dynamic environment Job summary "This is a pooling requisition and is raised to generate referrals for this role. " "Please note that this job role is a seasonal role ( FTC ) for 12 months on the payroll of Amazon." **About the team**: Buyer Risk Investigations works to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Through the partnership of people and technology we will focus on our customers, think local - act global and scale through innovation. Buyer investigators specialists will always deliver on our service standards for our customers and with zero defects. **Roles and Responsibilities**: **This includes, but is not limited to**: - Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets Identify known fraud patterns, discover new modus operandi trends and take actions to minimize risks - Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions - Take appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk - Maintain high levels of confidentiality and data security standards Achieve weekly productivity and quality standards for investigations Preferred Qualifications - Experience or knowledge of fraud, risk management, data research, collections or banking is an added advantage. **Additional Information**: **Shifts**: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3 months’) **Weekly Off**: Rotational two - consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3 months)

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