Enterprise Resource Planning Advisor

5 days ago

Bengaluru Karnataka, India NTT DATA Full time

**Job Title: Microsoft Dynamics 365 CRM Senior Developer**

We seek a highly skilled and experienced **Microsoft Dynamics 365 CRM Senior Developer** to join our team. In this role, you will design, develop, and implement advanced customizations and integrations within Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform. You will work closely with solution architects, functional consultants, and business stakeholders to deliver high-quality solutions that align with business needs while following industry best practices.

This is a hands-on technical role that requires expertise in **Dynamics 365 CRM development, Power Platform tools, and Azure-based integrations**.

**Key Responsibilities**

- Develop, customize, and extend **Microsoft Dynamics 365 CE (CRM)** modules, including Sales, Customer Service, Marketing, and Field Service.
- Build and maintain custom components such as **plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas & Model-Driven)**.
- Design and implement data integrations using **Azure Logic Apps, Azure Functions, REST APIs, and custom connectors**.
- Collaborate with solution architects and business analysts to transform requirements into scalable, technical solutions.
- Optimize performance, troubleshoot issues, and ensure best practices in CRM development.
- Support migration activities, including data migration, system upgrades, and environment management.
- Participate in code reviews, enforce coding standards, and mentor junior developers.
- Work with **Azure DevOps** for source control, CI/CD pipelines, and release management.

**Required Qualifications**

- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
- **6+ years of hands-on experience** with **Microsoft Dynamics 365 CRM/CE**.
- Strong proficiency in **C#, JavaScript, TypeScript, and.NET Framework/Core**.
- Deep knowledge of customizing and extending Dynamics 365 CE through plugins, custom workflows, Power Automate, and Power Apps.
- Experience with **Dataverse** and managing CRM data models.
- Strong experience in system integration using **APIs, Azure Logic Apps, and Azure Functions**.
- Solid understanding of **Agile methodologies**.
- Excellent problem-solving and communication skills.

**Preferred Skills and Certifications**

- **PL-400** - Microsoft Power Platform Developer Associate
- **MB-400** - Microsoft Power Platform + Dynamics 365 Developer
- **AZ-204** - Developing Solutions for Microsoft Azure

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