Associate : Client Solutions

6 days ago

Mumbai, India Gerson Lehrman Group Full time

**Job Summary**

Our Client Solutions team members are front-line client service professionals and the engine of GLG. The Client Solutions team member will be responsible for managing and executing primary research deliverables to add value to GLG clients based in India and the APAC region. They work closely with our clients - professionals at the world’s top corporations, investment firms, management consulting firms, and non-profits on the critical decisions they make every day. These custom learning solutions include phone consultations and one-on-one meetings, as well as surveys, reports, and site tours with leading experts and C-suite executives.

**Specific responsibilities include (but are not limited to)**:

- Learning GLG’s underlying business processes and assisting senior team members with high-level product execution, and developing a fundamental understanding of the respective research practice.
- Fulfilling time-sensitive research requests delegated by senior team members on behalf of GLG clients by analysing client requests, and building and qualifying primary populations of topic experts.
- Assisting senior team members with high-level service fulfilment by managing premium products including Market and Custom Surveys, Education Seminars, Roundtable luncheons, Custom Research Trips and virtual events;
- Develop a working knowledge of the area’s core industries to improve project and product service quality.
- Graduate / Post Graduate with 2 to 3 years of Industry experience buy-side or sell-side experience, recruitment, market research, consulting.
- Prior experience in B2B/Corporate client management
- Postgraduate / Graduate from tier I college
- General understanding, awareness and interest in consulting, financial markets and corporate
- Demonstrated entrepreneurial/leadership skills.
- Experience interacting with senior executives.
- Ability to work effectively independently and/or collaboratively in a team.
- General knowledge of European/Asian cultures, awareness of European/Asian business practices.

**About GLG / Gerson Lehrman Group**

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

**EEO Policy Statement**:
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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