Captain - Food & Beverage

2 days ago

Mumbai Maharashtra, India Gminfotech Full time

**Job Title : Captain**
Department : Food & Beverage (F&B)
Reporting To : Restaurant Manager / F&B Manager
Education : Diploma/Degree in Hotel Management or relevant experience in F&B service.
Experience : 2-5 years in a similar role, preferably in a fine-dining restaurant or hotel.

Key Responsibilities:
1. Guest Service & Operations:

- Greet and escort guests to their tables while ensuring a warm and welcoming experience.
- Take orders accurately and ensure timely service of food and beverages.
- Address guest complaints and special requests promptly and professionally.
- Maintain hygiene and cleanliness standards in the restaurant or banquet area.

2. Team Supervision & Coordination:

- Supervise and coordinate service staff to ensure smooth operations.
- Assign duties to waiters, stewards, and support staff as per operational needs.
- Conduct pre-service briefings to discuss daily specials, promotions, and service protocols.
- Train and guide new staff members to uphold hotel service standards.

3. Inventory & Quality Control:

- Ensure all service equipment, cutlery, and tableware are clean and available.
- Monitor food and beverage quality and coordinate with kitchen staff for smooth service.
- Assist in stock management, requisition of supplies, and reducing wastage.

4. Sales & Upselling:

- Recommend food and beverage pairings to enhance the guest experience.
- Promote daily specials and upsell high-margin items to boost revenue.
- Handle billing and payment processing efficiently.

**Skills**:

- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Ability to lead and train a team.
- Knowledge of food and beverage service etiquette.

**Interested can share their resume on WhatsApp - 9004209250**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- Fine-dining Restaurant: 2 years (required)
- Hotel management: 2 years (required)

Work Location: In person

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