Billing Executive

5 days ago


Kelambakkam Chennai Tamil Nadu, India Chettinad Hospital & Research Institute Full time

Greet customers with warmth & politeness. - Guide them to the area they are required to go. - Attend to all guests promptly and courteously; coordinate services as per their requirements. - Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. - Help customers fill the registration forms and any related documents.

Admissions : - Receive admission request form from patient. - Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission Reports Dispatch : - Coordinate hand over of reports not collected by customer earlier. Administrative: - Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. - At Hospitals that don’t have own Blood Bank : Arrange blood as per doctors’ advice. Check at empaneled blood banks, send blood for cross matching; as per requirement either reserve or get the blood in the patient name. Ensure payment to Blood bank and charges debited to patient account. - Ensure day to day report of all the floors |areas reach the concerned authority without fail. - Maintain Daily New Registration Tracker, OPD count, Daily Collection & Submission. - Ensure general cleanliness of the floor. - Ensure magazine stands, Value cards stand, pamphlets are fully stocked and displayed correctly. - Ensure music is playing and OP area looks fresh and inviting. - Communicate clearly between the clinical & administration teams to ensure smooth operations. - Maintain transparency in all activities and execution. - Ensure Consultant Chambers are cleaned and ready for next consultant occupancy - as per checklist. Ä Fulfilling the Service Vision & Inter-department Coordination: - Is well-groomed as per standard; maintains discipline and decorum. - Responsible for the implementation of the Service Vision - ensures personalized care while delivering service. - Engages well with Clinicians and colleagues, builds respect and rapport. - Coordinates with support departments to ensure customers are comfortable and services are as per standard. - Maintains a cordial interpersonal relationship with all colleagues.

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Kelambakkam, Chengalpattu - 603103, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Billing: 1 year (preferred)


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