Process Associate

7 days ago

Bengaluru, India Siemens Technology and Services Private Limited Full time

**Are you looking at developing future leaders? Come join us at Siemens.**

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. Its current portfolio in the areas of Finance, HR, Supply Chain Management and Engineering Services includes smart and digital end-to-end services in the areas of Opportunity-to-Cash, Purchase-to-Pay, Record-to-Report, Hire-to-Retire, Business Solutions & Services, Project Services and Transformation, Digital Solutions, and Temporary Personnel. With about 9,000 employees at nine service centers and more than 40 branch offices around the world, Siemens Global Business Services has a global footprint. Customer proximity enables GBS to take on key operations and functions with adaptable, flexible teams. These teams are ready to act in a changing business environment, take on challenges and fulfil market needs - to enable GBS customers to realize their ambitions.

**Change the future with us**
- **Places collection calls to customers in assigned que. Performs related follow-up such as reconciliation, administrative paperwork, etc.**:

- **Verifies and processes all lien waivers.**:

- **Execute collection plan for assigned accounts, including resolving any billing disputes.**:

- **Communicate customer issues to Operations and/or Sales.**:

- **Recommend account blocks or legal action where necessary.**:

- **Prepare customer statements and other financial reports.**

**We don’t need superheroes, just super minds**
- **A university degree, preferably B.Com, BBM, BBA or MBA.**:

- **Around 2-3 years of experience in OTC preferably Booking (gained preferably in the technical sector, Ability to work in a team.**:

- **Process credit card payments.**:

- **Arrange payment plans with delinquent customers.**:

- **Good communication and customer service skills.**:

- **Open-mindedness and constructive attitude to performed tasks**

**We’ve got quite a lot to offer. How about you?**

**Organization**: Global Business Services

**Company**: Siemens Technology and Services Private Limited

**Experience Level**: Experienced Professional

**Job Type**: Full-time

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