Contractor

3 days ago

Noida Uttar Pradesh, India BirlaSoft Full time

Country/Region: IN
- Requisition ID: 25806
- Work Model:

- Position Type:

- Salary Range:

- Location: INDIA - NOIDA- BIRLASOFT OFFICE

**Title**:Contractor**:

- Description:

**Area(s) of responsibility**:
**Empowered By**Innovation**

**Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

We are seeking a dedicated and skilled ServiceNow professional to join our team. In this role, you will be responsible for the design, development, and implementation of ServiceNow software solutions to enhance our business processes. You will work closely with various departments to understand their needs and translate them into technical requirements. Your expertise in ServiceNow will be crucial in improving our IT service management and automating business processes, ensuring the smooth and efficient operation of our organization.

**Responsibilities**
- Implement and configure ServiceNow - CSM to meet business needs and requirements.
- Collaborate with various teams to design and improve IT service models.
- Provide technical support and troubleshooting for ServiceNow operations.

**Required Skills**:

- Proficiency in ServiceNow - CSM
- Strong knowledge of IT Service Management (ITSM)
- Excellent understanding of JavaScript and HTML/CSS
- A Bachelor's degree in Computer Science, Information Technology, or a related field is required.

**Preferred Skills**
- Familiarity with ServiceNow - ITOM
- Experience with ServiceNow - ITBM
- Knowledge of ServiceNow - HRSD
- Understanding of ServiceNow - GRC
- Proficiency in AngularJS
- Experience with REST/SOAP Web Services
- Knowledge of Agile/Scrum methodologies
- Familiarity with database design schemas and data modeling
- Strong problem-solving skills
- Excellent communication and interpersonal skills

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