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Tele Calling Executive

2 weeks ago

Sanjay Place Agra Uttar Pradesh, India Top Talent Group Full time

A call center representative's job description often includes the following responsibilities:

- Customer service: Answering inbound calls, responding to customer queries and complaints, and providing solutions
- Product and service information: Providing information about products and services, and offering new products or programs
- Customer database management: Managing and updating customer databases
- Customer feedback: Reporting on customer feedback
- Call logs: Completing call logs and reports
- Training: Helping train new employees
- Teamwork: Working with colleagues to provide better customer service and contribute to team meetings
- Performance goals: Achieving performance goals like call duration and customer satisfaction

**Job Types**: Full-time, Fresher

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person