International Chat Process

5 days ago

Gurugram Haryana, India Elite Business Solution Full time

**Job Title**: Chat Customer Support - International Airlines Process
**Company**: Elite Business Solution
**Location**: Sector 19, Gurgaon (Work from Office)

**Job Type**: Full-Time
**Shift**: Rotational Shifts | 5 Days Working

**Job Overview**:
**Key Responsibilities**:

- Manage customer interactions through chat for flight bookings, cancellations, modifications, and queries
- Resolve issues efficiently while maintaining a high level of customer satisfaction
- Work in a fast-paced, team-oriented environment
- Maintain accurate records of communication and customer interactions
- Follow company guidelines and compliance standards during customer handling

**Required Qualifications**:

- Undergraduate or Graduate
- Minimum **6 months of Chat Support experience** (mandatory)
- Excellent written English communication (B2 level, Writex Score 65+)
- Must be able to join immediately

**Salary & Benefits**:

- **CTC**: ₹33,000 per month (Fixed)
- **In-hand Salary**: ₹27,000
- Work with a stable, reputed international client
- Professional growth in the airline industry

**How to Apply**:
(Please mention: “Airlines Chat Support - Gurgaon” in your message)

**Job Types**: Full-time, Permanent

Pay: ₹27,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

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