Mainframe Zos System Infrastructure Architecture

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**
- As Mainframe zOS System Programmer Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance.
- You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
- If you thrive in a dynamic, collaborative workplace, kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
- Adopt the given technology to meet the drift of customer and business requirements.
- Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software.
- Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis.
- Analyse performance issues while providing technical consultation and inquiries from the other IT technical teams.
- Support for new product installation and evaluation as needed.
- Act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform.
- Participate in Disaster Recovery planning and tests as scheduled.
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems Lead daily Operations meetings provided there are no P1 incidents running.
- Aid with identifying problem management trends.

**Required Technical and Professional Expertise**
- This skill set contains the skills of z/OS system programmer.
- Should have expertise on products and processes.
- Software Installation - Coordinate the Ordering, Installation and Customize the z/OS Base Operating System Platform coordinating complex upgrades across the other MF delivery teams.
- Meetings - Facilitate calls to resolve software issues, plan for Disaster Recovery exercises and assist management with balancing department workloads across service team.
- Leadership - Provide Strategic leadership for the Customer, Account and Delivery teams for new Project requests or when resolving complex delivery related issues.
- Manage and assist delivery team with workload balance between members.
- Support - Drive investigation and implementation of new tools for increase productivity and improve quality of the environment.
- Educate staff on proper use of server-based tools.
- Provide 24x7 after hours on-call support as required for products supported by the team.
- Personal compliance and ownership on security, audit and systems integrity posture.
- Highlight areas for improvement in current processes and implement improvements.

**Must Have Skills**:
Ability to Install maintain and perform problem resolution on z/OS System Software and associated supporting products. Install and upgrade z/OS running on z/OS, using currently supported versions.
- Install and upgrade commonly used z/OS Tools from IBM & 3rd party vendors.
- Build & configure z/OS system environments on z/OS.
- Support problem determination efforts (prime & off-shift) involving z/OS & related software.
- Manage day to day z/OS system admin requests (e.g. z/OS security, z/OS Health checking utilities, etc.).
- Execute z/OS system level recoveries (local and in support of Disaster Recovery).
- Understand z/OS services structure, JES2 concepts, Parallel Sysplex and Catalog management.
- PARMLIB and JES2 customization/configuration.
- Practical JCL, REXX and CLIST knowledge.
- Practical SMP/E knowledge.
- Practical HCD knowledge.
- Basic RACF knowledge.

**Preferred Technical and Professional Experience**
- Mainframe System Knowledge, Basics of Mainframe operations, networking.
- Expertise on monitoring tools like IBM