Freight Forwarding, Customer Service
2 weeks ago
**Freight Forwarding - Customer Service**
**Roles and Responsibilities**
- Working on pricing and costing within SLA. Maintaining the up to date records of quotes.
- Negotiate rates to secure business. Build rapport with Customers, Shipping Lines and agents to strengthen business relationship
- Coordination with local co loader and overseas agent for any both air and sea import consignments.
- Maintain customers focus on all times and response to customer’s enquiries.
- Customer Co-ordination & should update and provide Daily Status Report to customer.
- Regular follow up on Saleslead and convert in business.
- Enhancing the productivity of customer by suggesting best possible route and mode of transportation. Also, should work on lane business development.
Pay: ₹40,000.00 - ₹65,000.00 per month
Work Location: In person
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