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Patient Relation Officer

3 weeks ago

Ernakulam, India Al Shifa Super Speciality Hospital Full time

Receives and responds to patients’ compliments and complaints regarding hospital services and ensures that concerns are handled properly. Conducts patient satisfaction surveys and issues accordingly analysis reports to manager for review and approval. Responds to patients’ needs and assists them in completing their transactions at the different hospital departments. Answers patients’ inquiries about the Hospital policies, procedures, patients’ rights and responsibilities, available services and coordinates between departments when required.

1+ year Experiance in Hospital Field Required

Good Communication Skill

**Job Types**: Full-time, Regular / Permanent, Fresher

Schedule:

- Day shift
- Flexible shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)