Executive Gold Loans

1 week ago

Ahmedabad, India HDB Financial Services Limited Full time

Gold Loan Operations, encompassing:

- Coordinating customer walk in with Sales and managing gold valuation process.
- Interfacing with valuator, making sure process is followed.
- Explain scheme to customer and book the loan correctly.
- Custody of gold packets in the office
- Disburse cash correctly, record it as per process
- Manage Related MIS, interface with COPS, regional teams as might be required.
- Customer Support / Service as required.

Roles & Responsibilities
- Gold Loan Operations, encompassing:

- Coordinating customer walk in with Sales and managing gold valuation process.
- Interfacing with valuator, making sure process is followed.
- Explain scheme to customer and book the loan correctly.
- Custody of gold packets in the office
- Disburse cash correctly, record it as per process
- Manage Related MIS, interface with COPS, regional teams as might be required.
- Customer Support / Service as required.

Mandatory Skills

Gold Loan Operations, encompassing: Coordinating customer walk in with Sales and managing gold valuation process. Interfacing with valuator, making sure process is followed. Explain scheme to customer and book the loan correctly. Custody of gold packets in the office Disburse cash correctly, record it as per process Manage Related MIS, interface with COPS, regional teams as might be required. Customer Support / Service as required.

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