Customer Service Assistant

2 weeks ago

Tiruchchirappalli, India Royal Shelter, Trichy Full time

**Royal Shelter, Trichy - Customer Relationship Manager**

**S.NO Question Description**

1 Position Vacant **Customer Service Assistant**

2 Organization Name Royal Shelter

3 Company Profile “ROYAL SHELTER” is an ISO 9001:2008 certified Partnership Firm and established in the year 2001. ROYAL SHELTER is a leading and growing real estate organization, reckoning its position among the top-notch developers. This is exemplified by its world-class structures and services. Extensive experience and integrity in building industry has enabled Royal Shelter to progress steadily and swiftly towards being a prominent name in the industry. The group looks forward to create an ineffaceable mark for itself by delivering streamlined services, at par with the global standards. ROYAL SHELTER is backed by a team of architects and design consultants, with the field expertise of 30 years. Royal Shelter has developed more than 30 projects with 1100 units which involves in the planning, design and construction of buildings. From conceptualization, to designing of the state-of-the-art edifices, our skillful human resources deliver outstanding services in terms of quality and commitment. The Company’s strong relationship with its clientele has strengthened the foundation of the company to become one of the leading residential developers in the city of Tiruchirappalli
,Coimbatore and Karur.

4 Job Description /Responsibilities Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Collection of Flat sale receipts on Scheduled time with prior intimation.
**Any degree with experience in customer relationship and reasonable English**

**knowledge.**

6 Minimum exp. 2 - 3 Yrs

7 Compensation Offered (Salary) Salary commensurate with quality of the person & experience

8 Location/s of Posting **Trichy**

10 Functional Area Customer Service Assistant

11 Industry Flat Promoters & Property Developers
Basic/UG Qualification:
12 Any Degree
PG Qualification:
13 Company Website:
Royal Shelter, 2nd Floor, J.P.Tower, D-27, 7th Cross East, Thillai Nagar, Trichy - 620
- 14 Contact address:
018. Mobile : 97866-31803

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9840446823

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