Customer Support Associate

2 weeks ago


Malad Mumbai Maharashtra, India Payment Gateway Solution Pvt. Ltd. Full time

**Education**: Graduates only.
- **Languages**: Proficiency in English and Hindi.
- **Shifts**: Rotational shifts.

Key Skills:

- **Proficient in Microsoft Excel.**:

- Knowledge of industry-standard reporting tools.
- Strong analytical and organizational skills.
- Understanding of IT concepts and risk management.
- Excellent written and verbal communication.
- Experience in manual testing.

**Responsibilities**:

- Provide customer support for payment gateway solutions.
- Offer technical assistance and troubleshoot issues.
- Perform manual testing to identify and report bugs.
- Create and maintain documentation and reports.
- Collaborate with teams to improve support processes.

Pay: ₹180,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Night shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9820276157



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