Front Office Associate

6 days ago

Defence Colony Jalandhar Punjab, India WIZE ENTERPRISE Full time

**Job Title: Front Office Associate (Insurance)**

**Job Overview**:
As a Front Office Associate in the insurance sector, you will be the first point of contact for clients and visitors. Your role involves providing exceptional customer service, managing inquiries, and supporting administrative tasks to ensure the smooth operation of the front office.

**Responsibilities**:

- **Customer Service**:

- Greet clients and visitors in a professional and friendly manner.
- Provide information about insurance products, services, and basic policy details.
- Assist clients with inquiries, policy renewals, and claim inquiries.
- **Appointment Scheduling**:

- Schedule appointments for clients to meet with insurance agents or advisors.
- Coordinate and manage the appointment calendar efficiently.
- **Phone Handling**:

- Answer and direct incoming calls to the appropriate department or personnel.
- Take messages and provide information to callers as needed.
- **Document Handling**:

- Receive, sort, and distribute incoming mail and packages.
- Assist in the preparation and processing of policy documents.
- **Administrative Support**:

- Provide administrative support to the insurance team, including data entry and record-keeping.
- Assist in maintaining and updating client databases.
- **Client Registration**:

- Assist new clients with the completion of registration forms and documentation.
- Ensure all required information is accurately collected for policy issuance.
- **Payment Processing**:

- Handle basic payment transactions and assist clients with billing inquiries.
- Collaborate with the finance department to ensure accurate processing of payments.
- **Facilities Management**:

- Ensure the reception area is clean, organized, and presentable.
- Monitor and order office supplies as needed.

**Qualifications**:

- **Education**:

- High school diploma or equivalent; additional education in business administration or a related field is a plus.
- **Experience**:

- Previous experience in a front office or customer service role, preferably in the insurance or financial services industry.
- **Skills**:

- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- **Customer-Focused**:

- A commitment to delivering excellent customer service.
- Ability to handle challenging situations with professionalism and empathy.

**Benefits**:

- Competitive salary and benefits package.
- Training and development opportunities.
- Opportunities for advancement within the company.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,086.00 - ₹27,488.56 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Defence Colony, Jalandhar, Punjab (required)

Ability to Relocate:

- Defence Colony, Jalandhar, Punjab: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8872299555

  • Front Office Associate

    3 weeks ago

    Jalandhar, India Best Western Summerlea Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Jalandhar for a Front Office Associate. The Front Office Associate will be responsible for welcoming guests, managing check-in and check-out processes, handling phone calls with proper phone etiquette, and assisting with receptionist duties....

  • Front Office Associate

    1 week ago

    Jalandhar, Punjab, India Best Western Summerlea Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Jalandhar for a Front Office Associate. The Front Office Associate will be responsible for welcoming guests, managing check-in and check-out processes, handling phone calls with proper phone etiquette, and assisting with receptionist duties. The...

  • Front Desk Receptionist

    8 hours ago

    Defence Colony, Jalandhar, Punjab, India WIZE ENTERPRISE Full time

    **Job Title: Front Desk Receptionist** **Job Summary**: **Responsibilities**: - **Greet Visitors**: - Welcome and greet visitors in a warm and friendly manner. - Direct visitors to the appropriate person or department. - **Answer and Direct Phone Calls**: - Manage incoming calls and transfer them to the relevant departments. - Take and relay messages in...

  • Front Office Executive

    4 days ago

    Jalandhar, Punjab, India Hotel President Full time

    Knowledge of IDS IS MUST key responsibilities and tasks typically associated with a front office executive role: - Greeting and welcoming guests, visitors, and clients - Answering phone calls and directing them to the appropriate person or department - Managing appointments and scheduling meetings - Handling inquiries and providing information about the...

  • Front Desk Officer

    8 hours ago

    Jalandhar, Punjab, India APEEJAY SCHOOL Full time

    We’re Hiring! | Front Office Executive - Apeejay School, Mahavir Marg, Jalandhar is seeking a dynamic and professional Front Office Executive with 4+ years of relevant experience to manage and enhance the face of our institution. - Location: Apeejay School, Mahavir Marg, Jalandhar - Experience: Minimum 4 years (experience in a school or educational setup...

  • Front Office Associate

    2 weeks ago

    Ranjit Avenue, Amritsar, Punjab, India bloom Hotel Group Full time

    We are looking for a Hotel **Front Office Associate** to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel **Front Office Associate** responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Front Office Staff

    1 week ago

    Jalandhar, Punjab, India WIZE ENTERPRISE Full time

    **Front Office Staff Job Description** **Overview**: Front Office Staff play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. They serve as the first point of contact for visitors, clients, and guests, and provide administrative support to various departments within the...

  • Front Office Male

    4 days ago

    Defence Colony, Delhi, Delhi, India Adriyana Solutions Pvt Ltd Full time

    Customer service: Ensuring timely and accurate customer service - Staff management: Supervising and training front office staff, such as receptionists, reservation agents, concierges, and bellhops - Front desk: Keeping the front desk clean and tidy, and stocked with supplies - Guests: Greeting guests and welcoming them - Phone calls: Answering phone calls,...

  • Front Office

    4 days ago

    Jalandhar, India Sophiya Institute Full time

    Handling Telephonic as well as Walk-in Enquiries - Following up with the Enquiries - Making Reports and handling Administration work Handling Telephonic as well as Walk-in Enquiries Following up with the Enquiries Making Reports and handling Administration work for Institute. **Skills Required**: - Good interpersonal skills - Good communication skills....

  • Sales And Marketing Associate

    3 weeks ago

    Defence Colony, India LuxuryDot Full time

    *Company Description*LuxuryDot.PR is a leading PR agency catering to clients in sectors like Fashion, Hospitality, Beauty, Real Estate, Food, Health & Wellness. With a strong clientele in PAN India, Dubai, and Singapore, we offer comprehensive PR solutions for luxury brands. *Role Description*This is a full-time on-site role for a Sales & Marketing Associate...