Outsourcing Officer

**About PayU**

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here

**About us**

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PayU is a global organisation providing cutting edge online and mobile payment services supported by innovative technological platforms, high functionality, stable development and a wide and constantly extended offering across multiple countries. PayU Finance is the credit and lending arm of the PayU brand, a wholly-owned subsidiary of the Prosus group, headquartered in Amsterdam, Netherlands.

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**The Role**

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To support PayU’s growth plans in India for fintech and credit opportunities, PayU is looking for an Outsourcing Officer with hands-on experience in a systemically important non-banking finance company (SI-NBFC), compliance, and handling outsourcing related compliances. Experience in SEBI compliance, banking, payment aggregator business, PPI, etc will be an added advantage.

The incumbent will be responsible for overseeing and managing the outsourcing activities to third-party service providers, ensuring adherence to regulatory guidelines, risk management, and maintaining the integrity of the outsourcing framework.

**Key responsibilities for this role include**:

- ** Regulatory Compliance**:Ensure adherence to RBI guidelines for outsourcing financial activities and collaborate with legal and compliance teams to ensure contracts with third-party service providers comply with regulations.
- ** Outsourcing Framework Management**:

- Establish and maintain a strong outsourcing framework with policies and procedures to manage risks, overseeing the implementation and monitoring of risk assessments for outsourced activities.
- Continuously review, enhance the outsourcing framework, and adapt processes to changing regulatory requirements and business needs, incorporating lessons learned from past outsourcing experiences to improve future arrangements.
- **On-boarding of third parties**: Effectively manage on-boarding of third-party service providers based on set criteria, conducting due diligence, and ensuring ongoing compliance and performance monitoring.
- **Risk Management**: Ensure respective Functional Teams have conducted risk identification and assessment for outsourced activities, implemented mitigation measures and developed contingency plans to address potential disruptions in services provided by outsourcing partners.
- **Documentation and Reporting**:Maintain records of all outsourcing agreements, contracts, and performance metrics, and submit required reports to both management and regulatory authorities.
- **Training and Awareness**: Conduct training sessions for stakeholders on outsourcing policies, procedures, and regulatory requirements, while promoting awareness and understanding of outsourcing-related risks and best practices throughout the organization.

**Education qualification**:

- Bachelor's degree in finance, business administration, or a related field. Relevant certifications in risk management or compliance will be an added advantage.
- In-depth knowledge of RBI guidelines on outsourcing of financial activities.
- Strong analytical, problem-solving and communication skills.
- Ability to collaborate effectively with cross-functional teams.

**Experience**:

- Proven experience in outsourcing management within the financial services sector, preferably in an NBFC.

**About us**

**Our Commitment To Building A Diverse And Inclusive Workforce**

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.