Front Office and Pre

1 week ago

Attapur Hyderabad Telangana, India Zoi Hospital Full time

**Position**: Front Office and Patient Relations Executive
**Location**: Attapur
**Department**: Patient Services/Front Office

**Key Responsibilities**:

- **Patient Reception and Assistance**:

- Greet patients and visitors warmly and provide directions and assistance as needed.
- Ensure smooth and efficient check-in and check-out processes for patients.
- Answer and manage phone calls, appointments, and patient inquiries efficiently.
- **Appointment Scheduling**:

- Schedule, confirm, and follow-up on patient appointments.
- Coordinate with doctors and clinical staff to ensure accurate scheduling and minimize wait times.
- **Patient Information Management**:

- Accurately collect and enter patient details into the hospital information system.
- Handle registration, insurance verification, and ensure all forms and documents are completed and filed correctly.
- **Billing and Payment Handling**:

- Assist patients with billing inquiries, payments, and insurance claims.
- Collaborate with the billing department to ensure accurate processing of payments and maintain records of financial transactions.
- **Patient Relations and Complaint Handling**:

- Act as the primary point of contact for patient feedback, grievances, and suggestions.
- Handle patient complaints professionally and ensure they are resolved quickly or escalated to the appropriate department.
- **Coordination with Clinical Teams**:

- Communicate and coordinate effectively with doctors, nurses, and other healthcare professionals to ensure smooth patient care flow.
- Assist in managing patient expectations by providing timely updates and information.
- **Maintaining Cleanliness and Order**:

- Ensure the front office, waiting areas, and reception are well-organized, clean, and welcoming.
- Coordinate with housekeeping or facility management for maintaining the physical environment.
- **Patient Education and Guidance**:

- Provide patients with relevant information about hospital policies, procedures, and available healthcare services.
- Guide patients regarding hospital facilities, support services, and health plans.
- **Data Protection and Confidentiality**:

- Uphold patient privacy by maintaining confidentiality regarding medical records and personal information.
- Ensure adherence to hospital policies and healthcare regulations like HIPAA (if applicable).

**Key Skills & Qualifications**:

- **Experience**: 1-3 years of experience in a hospital, clinic, or healthcare environment in patient services or a similar role.
- **Communication**: Strong verbal and written communication skills, with a polite and patient-friendly demeanor.
- **Customer Service**: Excellent interpersonal skills to build rapport with patients, their families, and healthcare staff.
- **Attention to Detail**: Ability to accurately manage patient records, billing, and other administrative tasks.
- **Problem-Solving**: Proactive approach to solving patient issues and managing grievances.
- **Multitasking**: Ability to manage multiple tasks simultaneously in a fast-paced environment.

Mobile:No: 9154370306

Pay: ₹15,086.00 - ₹22,195.76 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- PRE: 1 year (required)

**Language**:

- Hindi (required)
- English (required)
- Telugu (required)

Work Location: In person

  • Front Office Executive

    3 days ago

    Madhapur, Hyderabad, Telangana, India Spacelance Office Solutions Pvt. Ltd. Full time

    We are looking for a suitable **SUITABLE CANDIDATE** as **Front** **Office /Customer Relations** for our office in **Madhapur Hyderabad** **ONLY LOCAL CANDIDATES FROM HYDERABAD NEEDS TO APPY ** Your job includes: - Serve Front Office, Collect postages / couriers etc. - Handle Operations - Deal with Walk-in Customers - Reporting, daily status...

  • Front Office Executive Telecaller

    6 days ago

    Hyderabad, Telangana, India Cass And Rich Full time

    **Responsibilities**: - Greet and assist visitors, clients, and customers at the front desk - Handle phone calls and respond to inquiries professionally - Make outbound calls for follow-ups, appointments, and promotions - Maintain visitor records and manage front office operations - Support basic administrative tasks and coordination **Requirements**: -...

  • Front Office Executive

    4 days ago

    Pragathi Nagar, Hyderabad, Telangana, India Cass And Rich Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Front Office Executive (Female)Location: SONI PRODUCTIONSJob Type: Full-timeAbout the RoleWe are looking for a well-presented and enthusiastic Front Office Executive (Female) to join our team. The role requires excellent communication, customer-handling skills, and a positive attitude to create a welcoming experience for clients and visitors.Key...

  • Front Office

    2 weeks ago

    Hyderabad, Telangana, India Openkyber Full time

    **Job Title**: Front Office Executive **Location**: [Hyderabad] **Job Type**: [Full-Time] **Contact Details**: Phone No.: 9228138041 (Supriya) **Job Summary**: **Key Responsibilities**: - Greet and welcome visitors and clients in a professional manner. - Answer and direct incoming calls promptly and accurately. - Manage front desk operations including...

  • Front Office Executive

    1 day ago

    Hyderabad, Telangana, India JBK Academy Full time

    **Job Title**: Front Office Executive **Company**: JBK Academy **Interview Location**: Ameerpet, Hyderabad **Work Location**:KPHB Colony **About the Role**: JBK Academy is looking for a **Front Office Executive (Female)** to manage the front desk, handle enquiries, and support students through telecalling and counselling. **Key Responsibilities**: - Greet...

  • Front Office Executive

    2 weeks ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. **Job profile**: - Qualification: Prefer BHM/Bachelor’s Degree - Industry Type: FM Services, Hotel - Overall Experience: 4-6 years - Industry Experience: 4-5 years - Technical Skills: Computer knowledge - Generic Skills: Verbal/written communication skills, Vendor/people management, planning,...

  • Front Office Executive

    6 days ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. Receptionist/Front Office Executive Integrated Facilities Management — Work Dynamics (APAC/India) **What this job involves**: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the...

  • Front Office Executive

    1 week ago

    Banjara Hills, Hyderabad, Telangana, India ASIAN INSTITUTE OF NEPHROLOGY AND UROLOGY Full time

    Front office executives are responsible for managing the front desk and reception area of an office. Serving as the initial point of contact for clients and visitors, they are responsible for creating a great first impression of the company. The roles and responsibilities of front office executives also entail providing excellent customer service, helping...

  • Front Office Receptionist

    1 day ago

    Hyderabad, Telangana, India PARTHA DENTAL SKIN AND HAIR Full time

    **Greetings for the day!** Partha Dental Skin and Hair is one of the leading corporate in south India existing in (Telangana, Andhra Pradesh, Bangalore and Chennai ) with 132+ clinics **WE ARE HIRING!** Position **:Front office for Dental Clinics** Working days: 6 days working / Per Week Weekly off: Rotational Qualification: Any Degree Experience: 1-2...

  • Front Office Receptionist

    1 week ago

    Hyderabad, Telangana, India Sanctus World School Full time

    **Job Title**: Front Office Executive **Reports To**: Office Manager / Operations Manager **Job Summary**: The Front Office Executive serves as the first point of contact for clients, visitors, and employees. This role involves handling front desk operations, managing communications, and ensuring a welcoming and professional environment. **Key...