Operations Expert

**Job Title - Operations Expert, VP**

**Location - Jaipur, India**

**Role Description**:
You will be part of Cross Asset Derivatives team, the team aims to process drafting, chasing & review of trade confirmations and related activities either manually or STP. Core functions covered within the team is to ensure timely dispatch & matching of trade confirmations with interactions with external / internal clients, stakeholders, senior management. The team is required to understand the fundamentals of the product and underlying instruments and business strategy.

You will be responsible for ensuring the operations environment is run in a controlled manner, ensuring that all KPI’s are achieved and delivered to the standards agreed. The job holder also needs to ensure the resources both human and technological are managed effectively to ensure that all operational risks are mitigated, there is coverage to ensure any business requirements - standard and non-standard are understood and always met. Job holder needs to manage market-driven flows, understand the client and market needs and be able to manage the team to adapt to these to ensure delivery.

Other responsibilities include cross-training, succession planning, preparation of management reports and contributing to departmental initiatives and working with various departments to ensure timely and accurate processing of all activities on a regular basis within the given timelines.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**:

- Ensuring that all trade confirmations are matched in a timely manner, meeting the relevant regulatory requirements on confirmation timeliness
- Primary responsibility is to ensure accurate and timely confirmation execution within a risk controlled environment
- Foster and maintain communication channels with internal and/or external teams to ensure deliverables are met per standard procedures in a timely manner
- Work together with the team to ensure all deliverables are met as per the SLA
- Understand and effectively manages risks through timely and accurate escalation of key issues or anomalies
- Passion to continuously challenge yourself to look for opportunities to standardize and improve
- Query investigation/resolution which often involves coordinating with Sales, Trading, other DB branches and department members as well as external customers
- Liaise with onshore contacts in UK, US & APAC, acting as a primary escalation point for investigation and resolution of any outstanding issues and problems
- Diligence, attention to detail and commitment to maintaining a strong control environment
- Drive a strong work ethic
- Good client relationship management skills - understanding the importance of good client service, both external and internal
- Ability to work under pressure and manage tight deadlines, in an increasingly regulated environment
- Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements.
- Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches and working towards process improvements/quality enhancements Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc)

**Your skills and experience**:

- Graduate preferably in Commerce
- 15 years of experience in FX, Rates & Credit confirmations
- Strong understanding of confirmations framework, Knowledge of the recent regulatory requirements, rules and & timeliness affecting OTC Derivative Confirmations
- Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills
- Fluent with English, both verbal and written communication
- Ability to work independently, as well as in a team environment
- Eye for detail, ability to multitask, and meet strict deadlines

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results