Operations Associate
1 week ago
Job Title:
- Operations Executive Hospitality*
Location: [Hsr Layout ]
**Job Type**: [Full-Time]
Department: Operations
Reports To: Operations Manager / General Manager
*Job Summary*:
*Key Responsibilities*:
Assist in coordinating daily front desk, housekeeping, food & beverage, and guest service operations.
Monitor guest satisfaction and help resolve any service-related issues promptly and professionally.
Support the Operations Manager in implementing standard operating procedures (SOPs).
Help maintain high standards of cleanliness, safety, and hospitality service.
Assist with inventory management for hospitality supplies and amenities.
Compile daily reports on occupancy, guest feedback, and operational performance.
Liaise with vendors, suppliers, and service providers as needed.
Support in scheduling and supervising junior staff.
Ensure compliance with health, safety, and hygiene standards.
Participate in training programs and operational improvement initiatives.
*Qualifications*:
Diploma or Bachelor’s degree in Hotel Management, Hospitality, or a related field / Experience in Operations.
1-9 years of experience in hotel or hospitality operations.
Strong interpersonal and communication skills.
Good understanding of hospitality service standards.
Proficiency in MS Office and hotel management software (e.g., Opera, IDS, or similar).
Flexible with shifts, including weekends and holidays.
*Preferred Skills*:
Multitasking and time management abilities.
Positive attitude and customer-first mindset.
Ability to work in a team-oriented and fast-paced environment.
Role: Operations Manager
Industry Type: Hotels & Restaurants
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations
Education
PG: Any Postgraduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Guest service excellence Team leadership and training Daily operations management Budgeting and cost control Health
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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