IT Executive

2 days ago


Gurgaon, India DIVINE IT SOLUTION Full time

**Technical Support Responsibilities**:
? Troubleshooting technical issues.

? Speaking to customers to quickly get to the root of their problem.

? Testing and evaluating new technologies.

? Taking ownership of customer issues reported and seeing problems through to resolution

? Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

? Following standard procedures for proper escalation of unresolved issues to the appropriate

internal teams

technical issue

? Prioritize and manage several open issues at one time

**Technical Support Requirements**:
? Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk

Technician or similar role

? Hands-on experience with Windows/Linux/Mac OS environments

? Good understanding of computer systems, mobile devices and other tech products

? Ability to diagnose and troubleshoot basic technical issues

? Attention to detail and good problem-solving skills.

? Excellent interpersonal skills.

? Good written and verbal communication.

**Salary**: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
- Work from home

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Gurugram, Haryana (preferred)

Ability to Relocate:

- Gurugram, Haryana: Relocate before starting work (preferred)

**Speak with the employer**
+91 9540755261


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