Client Solutions Associate, Mumbai

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

**Your Team's Impact**

The AsiaPac India Consulting team in Mumbai supports our clients on both the Buy Side and Sell Side based in India. We are seeking highly skilled and motivated individuals to join our outstanding team of Associates and Consultants based in India. A career in Consulting at FactSet is a unique opportunity to gain a breadth of knowledge and experience within the financial industry which will lead to further exciting career prospects.

**What You'll Do**

Offering an unparalleled level of service, associates assist clients by:

- Answering day to day client queries and providing creative solutions
- Working on large scale projects that optimize our clients’ workflows;
- Visiting clients in their offices to provide on-site consultation and training;
- Training clients at their desks or in groups;
- Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that clients are getting the most out of the system.

**What We're Looking For**

We welcome ambitious, team players with proven ability to take initiative and find creative solutions. Applicants must have a genuine interest in Finance, as well as the desire to continually learn and develop in an ever-changing environment. In addition, we require:

- Strong numeric, analytical & problem-solving skills
- Exceptional communication and presentation skills
- Ability to converse fluently in English is mandatory
- Enthusiasm, drive and a desire to excel in a client facing role
- Well-rounded technical skill set (Microsoft Office, Programming)
- Ability to multitask
- Ability to work effectively in a team
- Ability to cope with stress and strict deadlines
- Experience in a client/customer facing role, or a desire to excel in this area
- Passport valid for 1 year to travel is mandatory
- Willingness to travel

**What's In It For You**

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

- The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
- Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
- Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
- A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
- Career progression planning with dedicated time each month for learning and development.
- Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

**Company Overview**:
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.