Retail Sales Associate

2 days ago

Saheed Nagar Bhubaneswar Orissa, India Nandighosh Trading Agency Full time

**Job Title**: Retail Sales Executive

**Location**: Bhubaneswar / Odisha (Showroom & Field Sales)
**Department**: Sales & Marketing
**Reporting To**: Sales Manager / Proprietor
**Company**: _Nandighosh Trading Agency - Authorized Blue Star Central AC & Cold Room Dealer_

**Job Overview**

The Retail Sales Executive will be responsible for driving showroom and field sales of air-conditioning and refrigeration products, managing customer interactions, achieving sales targets, and ensuring high levels of customer satisfaction. The role involves handling walk-in customers, B2B clients, and institutional buyers while promoting Blue Star products such as Split ACs, VRF Systems, Deep Freezers, Visi Coolers, Cold Rooms, and related accessories.

**Key Responsibilities**
- Greet and assist walk-in customers at the showroom, understand their requirements, and provide suitable product recommendations.
- Generate sales for products like VRF systems, ductable ACs, package units, split ACs, water coolers, and deep freezers.
- Prepare quotations, follow up with leads, and close sales to meet monthly and annual targets.
- Maintain proper product display and cleanliness of the showroom.
- Handle customer queries, complaints, and coordinate with service teams for quick resolution.
- Develop and maintain good relationships with builders, contractors, institutions, and corporate clients.
- Participate in marketing campaigns, exhibitions, and promotional activities organized by the company.
- Keep track of stock availability and coordinate with logistics and accounts for timely order processing.
- Maintain records of daily sales, leads, and customer feedback in CRM or Excel format.
- Ensure brand standards and company policies are followed at all times.

**Qualifications & Skills**
- **Education**: Graduate (preferably in Commerce, Business Administration, or Engineering).
- **Experience**: 1-3 years of sales experience in air-conditioning, home appliances, or consumer durables (freshers with good communication skills may also apply).
- **Skills Required**:

- Excellent communication and interpersonal skills
- Strong customer service orientation
- Basic computer proficiency (MS Office / CRM tools)
- Negotiation and closing ability
- Fluency in English, Hindi, and Odia (preferred)

**Compensation & Benefits**
- Competitive salary with performance-based incentives
- Training and certification opportunities with Blue Star
- Employee discounts on company products
- Growth opportunities within the organization

**Work Environment**
- **Location**: Nandighosh Trading Agency Showroom, Bhubaneswar
- **Timings**: 10:00 AM - 7:00 PM (6 days/week)
- **Field Visits**: As required for institutional or project sales follow-ups

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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