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Associate, File Transfer

3 weeks ago

Pune, India Data Axle Full time

Data Axle Inc. has been an industry leader in data, marketing solutions, sales, and research for over 50 years in the USA. Data Axle now has an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business and consumer databases.

Data Axle India is recognized as a Great Place to Work This prestigious designation is a testament to our collective efforts in fostering an exceptional workplace culture and creating an environment where every team member can thrive.

**Roles & Responsibilities**:
We are looking for a File Transfer Specialist who will be responsible for
- Working directly with the client and the service team to ensure smooth setup of Data Axle's file transfer system, making recommendations and working through all technical issues as needed.
- Determining and pursue implementation of potential efficiencies in systems and processes.
- Assuring consistency of data transfer procedures, processes, and QC standards throughout.
- Recommending enhancements to processing features and functionality in response to client needs.
- Acting as technical liaison between client services and client.
- Working proactively and communicating directly with the Account Team Manager regarding standard operating procedures or client support.
- Trouble-shooting all file transfer issues with internal and external customers.
- Directing internal customer contact and support is required daily.
- Performing other miscellaneous duties as assigned by management.

**Working Hours & Holiday Schedule**:

- This role requires you to work in shifts.- Shift timings: 4:30 PM IST to 1:30 AM IST.
- 5 US holidays + 5 India holidays.

**Requirements**:
**Qualifications**:

- Associate's degree in computer related field or equivalent is required.
- 1 to 2 years computer experience is required.
- Mainframe and advanced computer experience is preferred.
- Ability to communicate effectively both orally and in writing with internal and external contacts, while maintaining confidentiality in all related discussions.
- Must have strong interpersonal and problem-solving skills.
- Ability to work cooperatively across teams.
- Team player with ability to work independently.
- Organization and prioritization skills. Must be flexible and able to re-prioritize projects.
- Good analytical, problem-solving, and follow-up skills.
- Self-starter with attention to detail.
- Ability to successfully prioritize and handle multiple deadline-driven projects simultaneously.
- Comprehensive understanding of SFTP/FTP requirements, encryption and well-versed with FTP replies and commands.
- Strong knowledge of FTP data structures, File structures, record structures, and page structures.
- Knowledge and experience with one or more PC data editors, such as Ultra Edit.
- Expertise in data formats, data analysis and data reformatting.

**Disclaimer**:
Data Axle India follows a merit-based employee recruitment practice with extensive screening steps. Data Axle India does not charge/accept any amount or security deposit from job seekers during the recruitment process.

If you believe you have been a victim of recruitment fraud, you are requested to approach law enforcement agencies immediately.