Bpo Chat Support

1 week ago

Mansarovar Jaipur Rajasthan, India Ambition Global services Full time

**Job Title: International Customer Care Executive (Voice and Chat Process)**
**Location: Jaipur, India**
**Salary: ₹27,000 - ₹35,000 per month**

**Key Responsibilities**:

- Resolve customer issues related to products, accounts, and services, maintaining a **positive customer experience**.
- **Document** all interactions in the CRM system, escalating issues when needed.
- Meet **performance metrics** including response time and customer satisfaction.

**Skills & Qualifications**:

- **Excellent written communication** in English with strong grammar.
- Experience in **customer service** or **non-voice processes** is a plus.
- **Proactive problem-solving** skills with a focus on **customer satisfaction**.
- Ability to **multi-task** and meet deadlines in a fast-paced environment.

**Why Join Us?**
- Competitive salary: ₹27,000 to ₹35,000 per month.
- Work in a **dynamic, global environment** with international clients.
- **Career growth** opportunities and **comprehensive training**.
- **Collaborative work culture** focused on employee well-being.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹27,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Mansarovar, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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