Front Office Executive

3 days ago


Gomtinagar Lucknow Uttar Pradesh, India Hotel Legend Inn Full time

**Reception**: Greet visitors and clients, manage the reception area, and ensure the office is tidy
- **Phone calls**: Answer phone calls, take messages, and direct calls to the appropriate person or department
- **Mail and packages**: Handle incoming and outgoing mail and packages
- **Reservations**: Manage reservations and room availability
- **Check-ins and checkouts**: Check in and check out guests, and ensure a pleasant stay
- **Billing and payments**: Compute bills, collect payments, and make change
- **Records**: Maintain records of guests' accounts and room availability
- **Guest relations**: Provide guest relations, resolve complaints, and build brand awareness
- **Administrative tasks**: Schedule appointments, organize files, and maintain office supplies
- **Supervisory**: Supervise front office teams, assign work, and provide guidance and support
- **Reporting**: Report to upper management
- **Safety**: Adhere to safety procedures and inform management of any unsafe conditions
- **Meetings and training**: Attend meetings and training as requested

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

Application Question(s):

- Have you worked in a hotel before ?

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9511117901



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