Credit Supervisor

2 weeks ago

Indore, India The Park Indore Full time

Maintain an efficient collection process, which includes an organised filing and tracing system, the distribution of demand letters, the monitoring of returned checks and chargebacks, the performance of collection calls, and the preparation of bad debtwrite-offs.
- Attend and contribute to regular meetings (pre-convention, credit, etc.) in order to maintain positive working relationships among employees and improve morale, productivity, and efficiency.
- Notify your supervisor of any unusual events or deviations from policies or procedures.
- Monitor and prepare financial reports in accordance with Hotel requirements while meeting various deadlines; for example, month end ageingreports, weekly ageing transmission to the Corporate Office, and so on.
- Monitor the guestledger, advance deposit ledger, and any other related subsidiary ledgers to ensure proper internal control.
- Implement credit training in the operating departmentto include proper credit card, cash, and check acceptance, limits, and direct bill listing approval.
- Increase productivity, identify problem areas, and assist in the discovery and implementation of solutions.
- Deliver accurate and timely invoices, statements, and schedulesto customers.
- Ensure that all guests are satisfied.
- Respond to customer inquiries effectively and promptly. All issues and/or disputes must be communicated to the operating departments and the supervisor.

**Salary**: ₹252,000.00 - ₹288,000.00 per year

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Tow Years (required)
- Hotel (required)

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