Collection Officer

3 days ago

Bodakdev Ahmedabad Gujarat, India KK HR services Full time

Key Responsibilities:

- Revenue Collection Management: Ensure timely collection of outstanding revenues

and resolve issues related to overdue payments using SAP.
- SAP Data Management: Post payments, process invoices, and reconcile accounts

within the SAP system (primarily SAP FI/AR modules).
- Account Reconciliation: Perform regular reconciliations of accounts receivable,

ensuring that all payments are accounted for and accurately posted in SAP.
- Payment Tracking: Track payments, follow up on overdue accounts, and initiate

collection efforts using SAP reports and tools.
- Invoice Generation: Ensure that customer invoices are issued promptly, accurately,

and in line with contractual agreements within SAP.
- Dispute Resolution: Address and resolve customer payment disputes, including

negotiating payment terms, and escalate issues when necessary.
- Reporting: Prepare regular financial reports on collection status, outstanding

invoices, and cash flow for management review.
- Customer Communication: Maintain effective communication with customers to

ensure prompt payment and maintain strong relationships.
- Cross-Department Collaboration: Collaborate with the sales, customer service, and

finance teams to resolve billing and payment issues.
- Continuous Improvement: Identify opportunities to streamline the revenue

collection process and improve SAP utilization.

**Requirements**:

- SAP Expertise: Strong experience with SAP, particularly in the areas of accounts

receivable (SAP FI/AR).
- Analytical Skills: Ability to analyze data, identify trends, and resolve discrepancies

efficiently.
- Communication Skills: Excellent written and verbal communication skills for

effective interactions with customers and internal teams.
- Time Management: Ability to prioritize tasks, meet deadlines, and work under

pressure.
- Problem-Solving: Strong problem-solving skills to handle payment issues, disputes,

and discrepancies.
- Technical Skills: Proficient in Microsoft Excel and other financial software tools.

Preferred Qualifications:

- Experience with additional SAP modules (e.g., SAP SD or SAP MM).
- Knowledge of accounting principles and financial regulations related to revenue

collection.
- Previous experience in customer-facing roles, managing large or complex accounts.

Pay: ₹25,000.03 - ₹28,565.61 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Collection Officer: 2 years (required)

Work Location: In person

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