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Receptionist/administration
2 weeks ago
**Job Title**: Hotel Receptionist
**Location**: ERODE
**Responsibilities**:
- Greet and welcome guests with a warm and friendly demeanor.
- Handle guest check-ins and check-outs efficiently and accurately.
- Assist guests with inquiries, complaints, and special requests, ensuring a high level of customer satisfaction.
- Manage reservations using the hotel’s booking system and update records as needed.
- Coordinate with housekeeping and other departments to ensure rooms are ready for guests.
- Handle cash, card transactions, and prepare daily reports as required.
- Maintain the cleanliness and organization of the front desk area.
- Adhere to hotel policies and procedures, including security protocols.
**Qualifications**:
- Previous experience as a receptionist or in customer service (preferred but not mandatory).
- Strong communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
- Flexible availability, including weekends and holidays.
**Work Schedule**:
- Morning 08:30AM to evening 06:30PM
**How to Apply**:
Join our team and be part of a hospitality experience that delights our guests
Pay: ₹13,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Computer skills: 1 year (required)
Work Location: In person
