Sre- Middleware Technology

2 days ago

Pune Maharashtra, India Fulcrum Digital Full time

**Who we are**:
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

**What you’ll do**:

- Manage production incidents end-to-end within defined SLAs focusing on resolution rather than who caused it.
- Interact with various stakeholders such as Release managers, program leads, service managers, development, and test leads.
- Review operational readiness requirements such as monitoring and alerting, log rotation, and resilience of the components and report the gaps.
- Provide pre-implementation support with activities such as release notes review and implementation dry runs.
- Protect production components by running health checks and monitoring latency and memory utilization.
- Automate day-to-day activities and propose changes that improve reliability.
- Participate in CAB and provide feedback on change requests.
- Support the DevOps team in testing the promote pipelines and suggest automation of configuration items.
- Practice incident management best practices and perform RCA.
- Participate in disaster recovery tests and operational acceptance tests.
- Analyse the technology stack that makes up the product and optimize recovery time objective.
- Work with team members spread across time zones.
- Share knowledge, document improvements, and mentor junior resources.
- It is good to have skill using Jenkins to orchestrate builds as well as link to Sonar, Maven, etc. to build out the CI/CD pipeline.
- Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible.
- It is good to have skill to design, Implement, and enhance our deployment automation based on Chef. We need proven experience designing and implementing an overall release and deployment process.
- It is good to have skill to design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for Branch management, code promotions, and version management.
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

Tools:

- Log Monitoring Tool - Splunk
- Application Monitoring tool - Dynatrace
- Ticketing incident/problem management tool - Remedy
- Dev-ops Basics - CI-CD Basics, Overview of Git, Bit-bucket, SonarQube, Ansible/Chef

**Requirements**:
**Must Have**:

- API/EG experience (Basic)
- Linux & Shell Scripting (Basic)
- ITIL / ITSM(Basic)
- PL/SQL(Basic)
- SQL(Basic)
- Troubleshooting (Basic)
- Nginx (Basic)
- Java / JEE development experience interested in operations
- Event-Driven Architectures
- MQ or NATS broker or similar messaging solutions.
- Kafka
- Client-server communication aspects - sockets, TLS protocol
- Understand the concept of region and AZs.
- Production Support Experience
- Deployments MTF/Prod, Maintenance items (including stop/start, Disaster Recovery-related activities, etc.), CR for changes in MTF/Prod

**Good To Have**:

- Jenkins - CI/CD
- Groovy Scripting/Yaml
- Ansible/Chef

Job Opening ID

RRF_3736

Industry

IT Services

City

Pune City

State/Province

Maharashtra

Country

India

Zip/Postal Code

411001

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