Administration Assistant

7 days ago

Delhi Delhi, India Virog Ayurveda Full time

**Job Responsibilities for Administrative Assistant at Virog Ayurveda Clinic**

**Administrative Duties**:
**Reception Management**:
Greet patients and visitors, providing a warm and welcoming environment.

Answer and direct phone calls, addressing patient inquiries and scheduling appointments.

Patient Coordination:
Manage patient records, ensuring accuracy and confidentiality.

Assist in the preparation of patient documentation, including consent forms and medical histories.

Schedule and confirm patient appointments and follow-up visits.

Office Management:
Maintain a clean and organized office space.

Order and manage office supplies inventory.

Handle mail and courier services.

Billing and Payments:
Process patient payments, manage invoices, and maintain accurate billing records.

Coordinate with insurance companies for patient claims and reimbursements.

Communication:
Communicate effectively with healthcare providers, patients, and other staff members.

Record Keeping:
Maintain electronic and paper filing systems.

Ensure compliance with healthcare regulations and confidentiality policies.

Pharmacy Assistance Duties:
Medicine Dispensing:
Assist in the preparation and dispensing of prescribed medications.

Provide patients with accurate information about their medications, including dosage instructions and potential side effects.

Inventory Management:
Monitor stock levels of pharmaceuticals and other medical supplies.

Assist in ordering and restocking medications and supplies as needed.

Ensure proper storage and handling of medications.

Patient Interaction:
Answer patient questions regarding their prescriptions.

Offer guidance on the proper use of over-the-counter medications and health products.

Compliance and Safety:
Ensure compliance with all relevant pharmacy laws and regulations.

Maintain a clean and organized pharmacy area, adhering to safety protocols.

**Record Keeping**:
Maintain accurate records of all dispensed medications.

Update patient records with medication details and dispensing information.

General Responsibilities:
Team Collaboration:
Work closely with healthcare providers, pharmacists, and other administrative staff to ensure efficient clinic operations.

Participate in staff meetings and training sessions.

Customer Service:
Provide excellent customer service to all patients and visitors.

Address patient concerns and complaints promptly and professionally.

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental Pay:

- Overtime pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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