Active Directory

**Responsibilities**:
Role / Job Summary
The Scope of Mission is to Provide “Data Management”, “Account Management”, and “Active directory” Services for Several Internal Societe Generale entities, such as:
- Corporate Investments Banking
- Retail Banking
- Other Financials Subsidiaries
- Internal IT Environments

Total number of End Users covered is > 100 000, over AMER, ASIA, EUROPE and INDIA.Most of the Services are provided for French entities.
- Years of Experience - Minimum of 8 + years experience within IT Operations, infrastructure services support on below main technologies and expertise on below:
- Active Directory ( promotion/demotion of Domain controllers, GPO Administration/Management, Health checks, sites/subnet, trust relationships)
- Should have knowledge of multiple domain and multiple forest Architecture
- Windows operating systems (2008, 2012,2016) and related technology (DNS, NTP, DHCP, file system...)
- Strong authentication (mainly based on Evidian products)
- PKI Management
- ADFS / Office365
- Data Management (DFS, ACL management, storage notion especially on NAS,)
- Automation skills/ Scripting skills, e.g. in Power Shell, Python
- Basic understanding of Project Management
- Must be able to demonstrate deep technical troubleshooting and problem solving skills.
- Excellent understanding of ITSM\ITIL processes and certification will be added advantage. (MCSE/MCTS/MCITPSA/MCITPEA certification is Preferred)
- Good communication and interpersonal skill are mandatory
- Engage in global projects and client deliverables
- Provide reports as per the management and compliance team request.

Qualification / Certification
Graduation (10+2+3)
- MCSE Certification will be appreciated
- ITIL certification will be appreciated**Profile required**:

- Key Responsibilities
High Level Description of Services Delivered:

- Active Directory Services
- The Scope of the mission contain approximately 25 different Active directory Domains, including DEV, UAT, and PRODUCTION environments, spread across different locations. Total number of End Users Account Managed is > 100 000.
- The Main tasks related to Active Directory are:

- Create and update architecture documents- Manage documentation for regular Active Directory migration process
- Creating knowledge management documents for known issues with AD
- Work on knowledge efficiency reports to reduce the troubleshooting time for AD issues
- Conduct trainings on Windows, Exchange and Active Directory to up skill the team members
- Provide L2, L 3 support Level for Incident Management
- Use Monitoring (SCOM) and ticketing tools to Monitor SG Active Directories at highest Service Level.
- Escalate Incidents at Rights level; to Control-Towers, and/or Management when appropriate
- Review incidents on Weekly basis to improve Monitoring, and Reduce number of tickets
- Pro-Actively, Administer SG Active Directory infrastructures; by supporting the following Services:

- Authentication Services
- FSMO Roles
- Specific Microsoft Network Service-Services = DNS, WINS, Time Service
- Logical Infrastructure of Active Directory = Sites, Site Links, FSMO, Subnets, KCC, FRS
- Provide Support for GPO Management for GTS Teams.
- Provide Support for Public Key Infrastructures (PKI)
- Review and Write Operational Procedure liaising with Paris Counter-Parts
Active Directory Application Mode - ADAM
- ILM, MIIS, IIFP
- EVIDIAN Suite for SSO/WAM / Smart Card authentication
- NetIQ Group Policy administration suite (GPA)
- DELL/QUEST Change Auditor Solution
- Data Management
- Administer/Support File Services, mainly provided through NetApp Appliance
- Distributed File System - DFS
- Manage SAN/NAS/CIFS Shares and Permissions, on multi-sites environment
- Management of NetApp appliance / Operating System is out of scope of the mission.
- Support Societe General Home Made tools such as OnDemand and GroupMembersHip
- When SG ReOrganizes/Merges Teams, this leads to Merge/Reorganization of Folders/Shares in NAS, which are managed through Projects.
- Support Any infrastructure that provide EndUsers all his Data in his/her workplace. (DFS, LoginScript, File Share Service, )
- Account Management
- Provide Support to Application Teams for Management of their Accounts/Groups/Admin-Accounts in Active directory, using either Standard Microsoft Tools, Either Home Made Provisionning Tools (Virtual SA, POPS, SGD, ), either External Identity Management solution SG has implemented (EVIDIAN)
- This consist in the end in the following Tasks
- Admin Account Creation/Deletion/Update- Create Groups in Active Directory to Support ITEC and GTS Projects / Needs
- Control number of Groups of Accounts to ensure limits are not reached
- Raised alerts at right Level
- Mandatory Skills / Experience
- Active Directory ( promotion/demotion of Domain controllers, GPO Administration/Management, Health checks, sites/subnet, trust relationships)
- Should have knowledge of multiple domain and multiple fores