Tele Calling Executive

1 week ago

Mysuru Karnataka, India Veranda Race Learning Solutions Pvt Ltd Full time

**Roles and Responsibilities**
- Counselling potential learners, helping them plan their career path and understanding how Veranda Race can catalyse their career.
- Carrying weekly enrolment /revenue and collection target.
- Establishing the uniqueness and effectiveness of Veranda Race model of online/blended learning.
- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone calls, sales closing, and post-sales relationship management.

Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
- Manage large amounts of Inbound calls / Outbound calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies

Take the extra mile to engage customers

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- B2B sales: 1 year (required)
- total: 2 years (required)

**Language**:

- Hindi (required)

Work Location: In person

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